A vehicle that has disappointed everyone. The poor quality and unreliability of the drivetrain are so catastrophic that, in addition to the manufacturer lacking solutions for several recurring factory defects, they are unable to issue revisions or conduct adequate research into existing issues with the battery, DCDC inverter, and OBC charger. We have received widespread complaints from owners stating that their vehicles, even under warranty, have been towed multiple times to authorized service centers and left there for months without resolution. Many who bought this EV have permanently given up on transitioning to electric vehicles and returned to older diesel models. This vehicle is an absolute disappointment and highly concerning due to a serial battery defect that causes it to catch fire during fast charging. We have 13 documented owner complaints, all with the same pattern: the authorized service center has no solution, they attempt a fix, and within two days, the vehicle breaks down again and is towed back to the workshop.
We have not accepted any of these vehicles for service because we believe that factory defects that pose a danger should be resolved by the manufacturer, not us.